Return Policy

We want you to be happy with your Tiny Rest Mini Sofa purchase! If for any reason you are not satisfied, you are welcome to return your item within 14 days of receiving it.

How to Initiate a Return:

  1. Contact Us: Please send an email to info@tinyrest.com with "Return Request" and your order number in the subject line. Be sure to include the reason for your return in the email body.
  2. Return Authorization: We will review your request and respond within 1-2 business days with return instructions if your return is approved. Please note that we reserve the right to refuse returns that do not meet our return policy guidelines.
  3. Return Your Item: Once you receive return authorization, carefully package your unused and unworn Tiny Rest in its original packaging (if applicable). Please ensure the item is securely packed to prevent damage during transit. We recommend using a trackable shipping service as we are not liable for lost return packages.

Return Conditions:

  • The returned item must be in new and unused condition, with all original tags attached.
  • We cannot accept returns for items that are soiled, damaged, or altered by the customer.
  • You are responsible for covering the return shipping costs.

Processing Your Return:

  • Upon receiving your returned item, we will inspect it to ensure it meets the return conditions.
  • You will receive a confirmation email within 2-4 business days notifying you of the approval or rejection of your return.
  • If your return is approved, your refund will be processed within the same timeframe, minus the original shipping cost and return shipping cost (if applicable). Please allow an additional 10 business days for your bank to post the refund to your account.

Exceptions and Non-Returnable Items:

  • We are not responsible for user errors, such as incorrect shipping addresses or size selections.
  • We cannot offer refunds for lost packages marked as "delivered" by the shipping carrier. It is the customer's responsibility to ensure a secure delivery location is provided at checkout.
  • Product dimensions are listed on each product page. Please ensure the Tiny Rest Mini Sofa is the appropriate size for your needs before purchasing.

Our Commitment to You

We strive to provide a seamless and positive return experience. Should you have any questions or concerns, please do not hesitate to contact us at info@tinyrest.com